Retailers

Technology continues to transform the automotive industry. The shift to electric vehicles (EVs), modern mobility solutions, and digital integrations are changing our environment at an ever-increasi...

As we enter into the final quarter, it’s a great time to reflect on some of the changes we’ve seen this year, and how the automotive industry continues to evolve. Having hosted a number of successf...

In the earliest days of ecommerce, Ben Whomersley – now Keyloop’s Regional OEM Director for UK and Ireland – told a colleague, “Digital retail is the future of car sales.” The response? “Don’...

It’s time to shine a spotlight on the second-hand car market in Spain.   The used vehicle (UV) sector in Europe continues to show signs of steady growth. On top of a consistent uptick since 2019, S...

The power of collaboration Automotive manufacturers, retailers, and partners across South Africa recently came together for Keyloop’s Experience-First event in Sandton, Johannesburg. The day-long e...

​Consumer expectations are changing. Over the past four years, customers have started to demand immediacy and convenience like never before.   ​According to a recent Salesforce survey of over 6,000...

The future is digital for automotive retailers across Finland, as consumer expectations drive long term transformation. The land of 1,000 lakes is also the land of 1,000 automotive retail interacti...

Balancing revolutionary technology with distinctive CX skills is the future of Canadian automotive retail The current priority for the Canadian automotive retail industry is to make the purchase an...

A new world vision is a gamechanger for automotive retailers In a rapidly changing world, it is imperative that Spanish automotive retailers adapt to the needs of their high-expectation customers. ...

Introduction The Middle East and Africa is a diverse region with varying levels of consumer behaviour and technology adoption. However, the similarities are greater than the differences and one thi...

Introduction I bought a car ten years ago. Every year, the retailer I got it from contacts me to see if I need it MOT’d and every time they call me, I tell them I haven’t owned that car for some ti...

Introduction Automotive dealers have always needed to differentiate by delivering distinct customer experiences. And now, making those experiences personalised and seamless must be the focus for re...